RETIRN AND REFUND POLICY

 

Thanks for shopping at www.czebytania.ca. At Cze by Tania we believe in 100% customer satisfaction! 

If you are not entirely satisfied with your purchase, we’re here to help!

Returns 

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale Items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

Cze by Tania will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to info@czebytania.ca to begin the exchange process. 

Shipping 

To begin the return process email info@czebytania.ca and we will instruct you where to ship your return product.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us 

If you have any questions on how to return your item to us, contact us. 

www.czebytania.ca

info@czebytania.ca

Free Shipping on orders over $60 within Canada and $75.00 within the US Dismiss